Sunday, November 16, 2008

Yahoo Spam

Just about everyone with an email account gets spam, some more than others. Most ISPs, or email purveyors like Yahoo, Hotmail, etc. have an address that we are encouraged to use to report the spam perpetrators.

Don't waste your time if it is for Yahoo.  I rather suspect the email address for spam reporting just goes into cyberspace somewhere, never again to be seen by human eyes or if it is actually answered, a canned reply will be delivered back and no other action is taken. The canned reply, if one is actually received, gives a solution that has nothing to do with the complaint. The last time I sent a complaint to Yahoo's 'abuse@ address the message 'bounced' with a mail daemon telling me the address was 'not valid'.

The same thing seems to be true for the option to "Report Abuse" form that Yahoo so nicely offers. It is a waste of time.

There is a spammer with a Yahoo address that is repeatedly spamming Yahoo Groups owners/moderators. Frequent complaints to Yahoo have not stopped the spammer or disabled his Yahoo.com email account. A Yahoo moderator cannot send these spams to a spam filter as this would effectively remove the ability to handle legitimate requests for members.

Yahoo has been telling us they want to improve their service. A good way to start would be to remove spammers using a Yahoo.com email account.

And before you make a comment that the account may be 'spoofed', the headers indicate it is a real account.

Martha

Footnote:

Someone just told me "It's the Yahoo way, get used to it". Yep, they are right!