Almost every time I buy something online, I get that email from the seller:
“Please rate product”
I used to do it, but not anymore. The first time or two, the format I submitted was not satisfactory. Please edit to include ‘yada yada’
First of all, they sent me a request. When I responded, they acted like I was the one who wanted the feedback and wanted me to edit my response.
So guess what? I just said to hell with it and now I don’t ever ever respond to requests for feedback.
In all fairness, I suppose other retailers might not make the same error in judgment as that first one did. However, my time is worth something to me and I choose not to respond to something that doesn’t meet their requirements.
I read a letter published in my newspaper. This letter just said what I believe to be true. Don’t annoy customers, it’s bad business. When I get those requests for feedback, I am annoyed. I delete them unopened as I consider them SPAM.
Annoyed,
Martha
