Signup for Medicare Part D

It sounded easy.

Go to the Medicare website and find a plan that suits your needs.  Then go to that plan's website and enroll online. What could be easier, a no-brainer NOT!

I went to the plan's site and signed up. Like a good document person, I printed everything.

Three weeks later I got a letter saying everything was approved and what my monthly premium would be.  In the meantime, before I receive the card I can use this letter as proof of coverage. Except......this was not the plan I signed up when I enrolled.

After several phone calls navigating the infamous phone menu hell more than once,  someone answered.  After explaining the problem, I was told I could call another number and re-enroll in the correct plan. Now since the plan I was told I was enrolled was about $30.00 a month higher than the plan I actually enrolled, I had to resolve this and fast!

So I called the last number given to me and waited on hold. And waited. And waited.  All the time I am waiting my eardrums are being blasted by the same music. Over and over and over again, for over an hour.  After about 40 minutes an irritating beeping started. The beeping was intermittent and what it was for I have no idea unless it was to irritate me so much I would hang up.

Finally someone answered and I refrained from snarling.  I explained my problem and was told the same thing had happened to some other folks.  (Bait and Switch?) The operator took my enrollment again after I made sure she was enrolling me into the correct plan. (I only have her word for it.)

So hopefully when I receive the next letter it will be for the right plan. If it isn't, the snarling will surely begin in earnest. This time the snarling will be to the local watchdog, my US Representative, US Senators, Medicare and anyone else I can think of.

I am perhaps a little more patient than a lot of folks. I am also more familiar with using a computer than the majority of seniors. I keep hearing about how frustrated a large number of seniors are about signing up and some don't sign up, and now I know why.

The providers for Medicare Part D have from January to November 15th to make sure their websites work properly for folks who sign up on the web.  If they can't manage to do this, then they shouldn't have the option available to signup on the web.

Surely if I had chosen to call and enroll it would have saved me quite a bit of frustration and agravation.

Rant over,

Martha