My electric company is TXU, which was recently sold to Kohlberg Kravis Roberts and TPG, formerly the Texas Pacific Group, both are private equity firms.
The sale is supposed to make our rates go down, according to all the hype during the transitional period when the sale was in the process of being approved by the powers that have the option to approve such transactions.
Deregulation took place in Texas several years ago. Deregulation was supposed to be good for consumers and make prices go down. Except it didn't happen. Before deregulation Texas has rates that were among the lowest in the US. After deregulation we now have the highest rates in the Nation. Two years ago TXU's rates jumped 25% within a two month period! All the new electric companies raised rates as well, so where is that competive price option to save us money?
The rates have come down a bit since then, but nowhere near 25%. The 'new' TXU is offering some new plans that will supposedly save consumers money. The only problem with the plans is they are so confusing it is hard to see how they will save any money. One is offering a 3% cash rebate. Now those folks who know me know exactly how I feel about rebates! I may be looking for a new electric provider.
The icing on the cake, so to speak, came in my inbox this AM. Spam from TXU! Two spams to be exact! One was wanting me to 'refer a friend' and I don't remember the other one but it was something about wanting us to sign up for a new plan .I signed up years ago to get a notice when the electric bill was available online. (Our local postal service may or may not deliver the bill by snail mail.) I signed up for the notification only, not to receive spam! Furthermore, there was no option to remove my email address to prevent these spam messages! So I just blocked future messages using my trusty spam filter.
I went to TXU's website to review their Privacy Policy and nowhere does it say they will or will not send me messages other than the one I signed up to receive. Not only that, the site is hard to read, with a light gray text on white background. I had to copy it all and paste it in to notepad in order to read it! However I am slightly outraged
and I will be checking offers by some of the other electric providers in Texas. (I really, really hate spam!) The only problem with other companies, how do I know they won't spam me as well?
Martha's Web
Martha's Place
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